Plans and free credits

Every Qoren plan pays for two things: hosting for a set number of agents, running all month, and a monthly allowance of credits for the work those agents do. This page explains how the plans differ, how to choose one, and how free credits work if your account has them.

Compare the plans#

Plans differ in how many agents they host, how far they can grow, and how many credits they include each month. The table below is live, so it always matches what you can buy.

One feature depends on the plan: API access, meaning the Qoren CLI, the SDK and the access tokens they sign in with. It is included on Ultimate, Business and Enterprise. On Starter and Pro the web console does all the same work, but a request made with a token is refused. A plan change reaches tokens already in use within about 30 seconds.

A few things are the same on every plan:

• All models are available, including frontier models. There is no model ladder by plan.
• You can bring your own model key. Model usage then goes to your own provider account instead of your credits. See bring your own model key.
• Usage beyond the monthly grant is paid in credits you top up yourself. Nothing is billed after the fact. See how credits work.

Prices, the annual discount and any launch offer are on the Qoren pricing page. Enterprise is quoted on request.

Choose a plan#

You need a plan to run agents, unless your account has free credits (see below). Open the plans from Settings, then Billing, at any time. While you have no plan, the Dashboard and the pages that create agents and environments also link to them with Choose a plan.

1. Open the plans and pick Monthly or Annual · 2 months free at the top.
2. Pick the currency, USD or EUR. This is saved as your organization's billing currency.
3. On the plan you want, click Subscribe.
4. Finish checkout on the payment page. You pay today, and you come back to the console when it is done.

The plan's full limits apply as soon as checkout completes. If you had free credits left, they stay in your balance, and the plan's monthly grant is spent before them. An environment you created on free credits carries over into the plan, with its agent.

To compare every plan side by side before you decide, click Compare all plans under the plan cards.

Free credits#

Qoren can give new accounts free credits, so they can try an agent before choosing a plan. Whether a new account gets them, and how many, can change; the pricing page mentions them while new accounts get them. If your account has free credits, the top bar shows how many are left. They come from two places:

• Starter credits, added when your workspace is created, if new accounts get them at the time. Each person gets them once.
• Welcome survey credits, for telling us how you heard about Qoren, from the free credits button in the corner of the console after your welcome questions, while the survey offers them. See create an account.

Free credits land in your credit balance, never expire, and can be spent straight away. With free credits and no plan yet, you can create one environment of the smallest size (1 agent, also called Light) and put an agent from a template on it. It is metered exactly like a plan: the environment's hourly rate, the model's work on Qoren's key and each web search all draw from your free balance. See how credits work.

These wait until you have a plan, and some also depend on which plan you pick:

• A second environment, or a bigger size.
• Custom agents.
• Agent email inboxes.
• Buying credits, by hand or with automatic top-up. Free credits cannot be topped up.
• Bringing your own model key.
• Inviting team members.
• API access: access tokens, the CLI and the SDK, on the plans that include it.

While you are on free credits, the Dashboard, the Create an agent page, the Environments page and Settings, then Billing, say so, with a Choose a plan button for when you want to keep going.

When your free credits run out#

This applies only to an account running on free credits with no plan.

1. Your agents pause, as on any account whose balance reaches zero. The console says "Your free credits are used up. Choose a plan to keep going."
2. The owner is emailed, even if usage emails are turned off. The email names a deadline 24 hours after it is sent, and the console shows the same deadline next to Choose a plan.
3. Choose a plan before the deadline to keep your environment and its agent. They carry on where they left off.
4. If you do not, the environment is deleted at the deadline. Each agent that was on it is kept in a backup for 7 days and listed under Deleted agents on the My agents page. Choose a plan within those 7 days and you can restore it; choosing a plan also puts those backups back on the usual 90-day window. After 7 days without a plan, they are deleted for good.

Choosing a plan, or getting more free credits, before the deadline stops the clock. Your Qoren account itself is never deleted because free credits ran out.