Once an agency runs agents for more than two clients, three questions come up every month. Which agents belong to which client? What did each client actually cost us? And what do we charge the next one? Until today, Qoren answered the first with naming conventions, the second with a spreadsheet, and the third with a guess. Three features now answer them in the console: Clients, cost per client and Proposals.
Clients: every agent belongs to someone
In the sidebar, under My Company, you add your clients and assign each environment to one of them. An environment's agents come with it, so the Agents page now groups everything by client, then by environment. When you create an agent, Qoren asks which client it is for and puts it on that client's environment.
Each client gets its own page with its environments, its agents, its cost and its proposals. When a contract ends, you archive the client and its history stays.
This is bookkeeping for your team. Your clients do not log in and never see the console. If you need a portal your clients open themselves, Qoren is not that product today, and we would rather say so here than in a support ticket. The details are in organizing agents by client.
Cost per client: the number for your invoice
Every agent draws on one credit balance: environment hosting by the hour, model usage, web searches and mailboxes. That keeps billing simple, but it used to mean the only way to know what one client cost was to estimate it.
Now every charge is recorded with the environment and agent behind it, and with the client that environment belonged to at that moment. Open a client's Cost tab and you see what it used over the last 30 days, this month or last month, in dollars and credits, split into hosting, models, web search and mailboxes, per environment and per agent. The Clients page adds a line for each client, one for usage with no client, and the total.
A few rules keep the figures honest:
- Moving an environment never moves its past cost. Usage stays with the client it was recorded under.
- Shared charges are split by share, so the client figures add up to exactly what left your balance.
- Dollars are the list value of the credits used, which is the figure to rebill.
Qoren bills you, never your client. At month end you take each client's cost, add your margin on your own invoice, and send it the way you always have. The walkthrough is in seeing what each client costs.
Proposals: quote from the real cost, not a guess
Pricing a new client is where agencies lose the most margin, because the platform cost is a blur when you quote. Proposals puts it in front of you.
You open a proposal, say who it is from and who it is for, and add the agents the client needs, from a template or your own. Proposals prices the hosting and usage from Qoren's live rates. You set a target margin and any setup fees, and the client price follows. Every line shows the cost, the price and your profit, so you can see a thin deal before you send it.
The result prints as a client-ready document under your agency's name, sized for the paper your client uses. You can assign the proposal to a client, so it shows up on that client's page next to its cost.
If you would rather not start from a blank page, Generate with AI drafts the scope and the narrative from a short brief, and can revise what is already there. It never writes the prices: those come from the rates and your margin. Read every line before it goes out; it is your name on the cover.
Proposals does not send the document, collect a signature or take payment. You deliver it however you already do. See quoting a client with Proposals.
How the three fit together
The loop we built for looks like this:
- Quote the client in Proposals, with your margin visible.
- Deliver by creating the client, giving it its own environment, and deploying the agents you quoted.
- Check the client's real cost at month end against what you quoted, and adjust the next quote.
If you want to sanity-check your numbers before you open the console, the free agency pricing calculator does the setup fee and retainer math for any margin.
Getting started
Clients, cost per client and Proposals are on for every account from today. Open My Company in the sidebar, add your first client and assign an environment to it. Usage counts toward a client from the moment its environment is assigned, so assign environments before the client's agents start working.
If you run agents for more than a handful of clients, the Ultimate and Business plans are the ones built for it, since most agencies give each client its own environment. The agency guide covers which plan fits and how agencies price the work.
Tell us what is missing. Reply to any Qoren email; the next round of agency features will come from those answers.