Support

Churn Autopsy

Every cancellation gets an autopsy — the account's whole story assembled, an exit survey and win-back drafted, and the monthly pattern of why people really leave.

SupportSaleshermes

Qoren environment

churn-autopsy-agent

online
Daily Churn Autopsy
Weekly at 08:00
Monthly Churn Report
Monthly on day 1 at 09:00

deploy churn-autopsy --runtime managed

schedule tasks --timezone workspace

✓ agent online · monitoring

What it does

The Churn Autopsy agent, on autopilot.

Each task runs on its own schedule in a managed environment. Adjust any of them, or add your own.

Weekly at 08:00

Daily Churn Autopsy

Check for cancellations and downgrades since ~/state/churn-seen.json (Stripe subscription events); update that state file. For each, assemble the account's story: tenure, the usage arc (PostHog — when engagement peaked…

task #01Weekly at 08:00

Daily Churn Autopsy

Check for cancellations and downgrades since ~/state/churn-seen.json (Stripe subscription events); update that state file. For each, assemble the account's story: tenure, the usage arc (PostHog — when engagement peaked…

last run · completed

Monthly on day 1 at 09:00

Monthly Churn Report

Send the monthly churn report from ~/state/churn-seen.json and ~/reports/churn/: churn reasons ranked by lost MRR, the single most fixable theme (the one change that would have saved the most), and which win-back attemp…

task #02Monthly on day 1 at 09:00

Monthly Churn Report

Send the monthly churn report from ~/state/churn-seen.json and ~/reports/churn/: churn reasons ranked by lost MRR, the single most fixable theme (the one change that would have saved the most), and which win-back attemp…

last run · completed

Example output

What it delivers.

A sample of what the Churn Autopsy agent produces. Illustrative, with fictional data.

Example delivery
Example output

Daily Churn Autopsy · Weekly at 08:00

Check for cancellations and downgrades since ~/state/churn-seen.json (Stripe subscription events); update that state file. For each, assemble the account's story: tenure, the usage arc (PostHog — when engagement peaked…

Delivered to your inbox, Slack, or Telegram.

Memory

Keeps its own workspace.

The agent maintains a persistent workspace between runs, so context carries forward instead of starting from scratch every time.

workspace
  • 01Who the owner is — business, timezone, quiet hours, delivery channel
  • 02Exit-survey questions, win-back offer policy (what's ever on the table), and which accounts are worth a save attempt

Before & after

Stop running it by hand.

Doing it manually

  • Someone remembers to do the work, on time, every time
  • It stalls whenever a person is busy, asleep, or away
  • Context lives in someone's head instead of a workspace
  • Scaling it means more manual hours

With the Churn Autopsy agent

  • The Churn Autopsy agent runs the work on its own schedule
  • Stays online on a managed cloud environment, no server to run
  • Keeps its own workspace and context between runs
  • Tune the persona, schedules, and tools to your workflow

How it runs on Qoren

Live in three steps.

01

Deploy

Pick the template, get an environment

Start from this template and Qoren provisions a dedicated, managed cloud environment. No Docker, VPS setup, or runtime wrangling.

02

Configure

Tailor the persona, schedules, and tools

Adjust what the agent does and connect your tools. Use the managed model key included with your plan, or bring your own on Pro and above.

03

Stay online

Runs on schedules and triggers

The agent keeps working without a laptop or a server to babysit. Monitor activity, usage, and spend from one dashboard.

Category

Support

Runtime

hermes

Scheduled tasks

2

Hosting

Fully managed

FAQ

Churn Autopsy template questions

Every cancellation gets an autopsy — the account's whole story assembled, an exit survey and win-back drafted, and the monthly pattern of why people really leave. It runs 2 scheduled tasks on a managed cloud environment.

Deploy the Churn Autopsy agent today.

Sign in, start from this template, and go live in minutes. Plans from $19/mo.