Incident Triage Agent
aka “Incident Triager” in the catalog
New production errors triaged the moment they spike: grouped, blamed on the deploy that likely caused them, root-cause hypothesis and the suspect file:line attached, so you debug from a lead, not a wall of stack traces.
- Category
- Engineering, Support
- Scheduled tasks
- 2every few minutes, daily
- Runtime
- Hermes
- Works with
- SentryGitHubLinearDatadogSlack
- Hosting
- Fully managed, always on
- Error Triage SweepEvery 15 minabout 672 runs a week
- Daily Error DigestWeekdays at 09:00
- Mon
- every 15mError Triage Sweep
- 09:00Daily Error Digest
- Tue
- every 15mError Triage Sweep
- 09:00Daily Error Digest
- Wed
- every 15mError Triage Sweep
- 09:00Daily Error Digest
- Thu
- every 15mError Triage Sweep
- 09:00Daily Error Digest
- Fri
- every 15mError Triage Sweep
- 09:00Daily Error Digest
- Sat
- every 15mError Triage Sweep
- Sun
- every 15mError Triage Sweep
How the Incident Triage Agent works
Every run reads from the tools you connect, works through its brief, and keeps what it learns in a persistent workspace, so context carries forward instead of starting from scratch.
Connect the ones you use. It works with what it has.
- Error Triage SweepEvery 15 min
- Daily Error DigestWeekdays at 09:00
Keeps in its workspace
- Who the owner is: business, timezone, quiet hours, delivery channel
- Services watched, what high-impact means, known noise to suppress, the deploy signal, and area ownership
A report after each run
Sent to your Slack, Telegram, or another channel you connect.
Drafts that wait for you
Anything that leaves your business is written for your approval, not sent on its own.
Answers in chat
Ask it about its work any time from the agent's chat in your dashboard.
The Incident Triage Agent, on autopilot
Each task runs on its own schedule in a managed environment. Adjust any of them, or add your own.
Task 01Every 15 min
Error Triage Sweep
Check the configured error source for groups that are NEW or newly SPIKING since ~/state/errors-seen.json. Dedup by error fingerprint, update the state file, and exit fast when nothing is new…
About 672 runs a week
Task 02Weekdays at 09:00
Daily Error Digest
Send the daily error digest: new groups since yesterday ranked by user impact, which deploy each correlates with, any that self-resolved (often a flaky dependency worth a line), and the one worth fixing first…
About 5 runs a week
What it delivers
Each run ends with a message in your channel. Here is the brief the Incident Triage Agent's first task works from.
Incident Triage AgentAGENTEvery 15 minutes
Error Triage Sweepcompleted
The brief: Check the configured error source for groups that are NEW or newly SPIKING since ~/state/errors-seen.json. Dedup by error fingerprint, update the state file, and exit fast when nothing is new…
Deploy this template and Qoren provisions a dedicated, managed cloud environment: no Docker, VPS, or server upkeep. Tailor the persona, schedules, and tools, use the managed model key or bring your own, and the agent stays online with activity, usage, and spend in one dashboard.
Incident Triage Agent template questions
What does the Incident Triage Agent template do?
New production errors triaged the moment they spike: grouped, blamed on the deploy that likely caused them, root-cause hypothesis and the suspect file:line attached, so you debug from a lead, not a wall of stack traces. It runs 2 scheduled tasks on a managed cloud environment.
Which runtime does the Incident Triage Agent use?
It runs on the Hermes runtime in a dedicated cloud environment that Qoren provisions and keeps online for you.
How often does the Incident Triage Agent run?
On a schedule you control. Out of the box it runs every 15 minutes, weekdays at 09:00. You can change the cadence, or trigger it on demand.
Will the Incident Triage Agent do things without my approval?
No. It drafts and prepares the work, and you stay in control of anything that leaves your business. A reply, an invoice reminder, or a public post is written for your approval, not sent on its own.
What do I need to connect before it works?
Start from the template and connect the tools it needs, then set a model key: use the managed key included with your plan, or bring your own on any plan. The Incident Triage Agent runs on the Hermes runtime.
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aka “Eng Pulse”
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